Contact us by Phone:
Monday/Tuesday/Thursday/Friday: 8am - 7pm
Wednesday: 9am - 7pm
Saturday: 9am - 2pm
Salt Lake Area: 801-456-7000 
Toll-free: 1-800-326-3328
Fax: 1-801-456-7013
Contact us by Mail:
P.O. Box 45046
Salt Lake City, UT 84145-0046
Contact us by Email:

Note: For your protection, we cannot accept unsecured email requests for address changes, email address changes for Electronic Statements, check reorders, card re-issuance, financial transactions/transfers, etc. (which all require positive identification). In these instances, please call us with your request or login to your account here. Please DO NOT include: Account Numbers, Social Security Numbers or other personal identification numbers.

Visit a Branch:
Find a Deseret First Branch, one of 5,000 partner branches or an ATM near you.
VISA card lost or stolen? Call the Member Service Branch during business hours. After business hours, call VISA directly at 1-800-847-2113. If you are outside the United States, call collect at 1-410-902-8011.