Contact the CEO:

If you have any concern, question, or thoughts about the credit union please email Shane London the CEO at:



Monday-Friday: 8am – 7pm

Saturday: 9am – 2pm

Salt Lake Area: 801-456-7000

Toll-free: 1-800-326-3328

Fax: 1-801-456-7013


P.O. Box 45046

Salt Lake City, UT 84145-0046

Visit a Branch:

Our Locations

Find a Deseret First Branch, one of 5,000 partner branches or an ATM near you.

VISA card lost or stolen? Call the Member Service Branch during business hours. After business hours, call VISA directly at 1-800-847-2113. If you are outside the United States, call collect at 1-410-902-8011.

*Note: For your protection, we cannot accept unsecured email requests for address changes, email address changes for Electronic Statements, check reorders, card re-issuance, financial transactions/transfers, etc. (which all require positive identification). In these instances, please call us with your request or login to your account here. Please DO NOT include: Account Numbers, Social Security Numbers or other personal identification numbers.

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