Our members are our why – this is how we’re there for you
In these uncertain times, we recognize the struggles that our members are facing. During the current COVID-19 pandemic and subsequent social distancing, the team at Deseret First realizes that some of our members are impacted by a loss of a job or even reduction of hours that impact them from a financial standpoint.
Because of this, DFCU has taken steps to offer different options to assist our members:
With any eligible Deseret First loan, you can now skip your payments up to four times within a 12 month period.
During times of both good and bad, here at DFCU, we want to help you any way we can; that’s why we believe this is a service that can help when you most need it. Finally, as a member of DFCU, there are no fees associated with these skips and they can be in consecutive months.
To Skip-A-Pay, simply do so through Online Banking or the Mobile App (click here to download).Learn More
Member Assistance Program
- You can apply for an overdraft line of credit or temporarily (or permanently if you qualify) to increase your overdraft line of credit for 120 days in the amount of two months’ net income. Please note that if the situation extends past 120 days, we will be more than willing to work with you on a case-by-case basis. If the loan is paid in full in 120 days, the interest in this option is reimbursed.
- You can apply for a signature loan in the amount of 2 months’ net income up to 36-month term, 180 days to the first payment for qualifying credit scores. If your loan paid back in full before 1st payment, interest is waived.
For each option, you must provide evidence of furlough, a temporary layoff from a recent employer or current employment in a highly impacted industry. The ability to repay is based on income prior to the furlough or hardship. Terms and conditions apply.
If you need to take advantage of either or both of these options, give our team a call at 801.456.7590 or click below to apply.Apply for Member Assistance Options
Coronavirus COVID-19 Update
Coronavirus continues to affect those all over the world. Here at Deseret First Credit Union, we’re continually monitoring the situation as it develops. The safety and security of our members and employees are always of the utmost importance, but none so more than the current time.
You can count on DFCU to continue to provide you the level of service you have come to expect throughout this challenging time. Right now we are operating mainly through our drive-up windows and our lobbies are closed. Visit our locations page to find your nearest drive-up location.
If your needs cannot be accommodated through the drive-thru, you can call to schedule an appointment with your branch through our contact center. Our contact center will remain open and can also assist you with your accounts, payments, credit cards, transfers, etc. You can reach them at 801.456.7000 or toll-free at 800.326.3328.
We also want you to have confidence that you can bank virtually anywhere, anytime with the DFCU Mobile App, DFCU CardHub and Online Banking at dfcu.com.
If you haven’t already:
With these apps you’ll be able to:
Access Your Accounts
See transactions, balances and routing numbers. If you can do it in Online Banking, you can do it on the DFCU Mobile App.
Make Payments and Pay Bills
Pay your credit cards, loans, and other bills. You can even set up reoccurring payments with DFCU’s automatic bill pay feature.
Need to deposit a check? Through our mobile app, all you need to do is take a picture and we will deposit the money into your account.
Move money between accounts and even to other DFCU member’s accounts.
Manage Your Card
With CardHub you’ll be in real-time command of your debit and credit cards. You can make choices about how, when, and where your cards work.
Update Your Account
Make sure we can stay in touch with your preferred email address and phone number. Within online banking and our mobile app safely and securely update this information