Identity Theft Protection: Your Identity Protected, Your Life Restored
Shield yourself from the identity fraud epidemic—free recovery services for active DFCU credit card users, professional advocates handle the entire restoration process, and enhanced protection options starting at just $3.50 per month.
Free Identity Recovery Services
Complimentary Protection for Active Card Users
Identity theft strikes millions of Americans annually, but active DFCU credit card holders don't face it alone.* Through our partnership with NXG Strategies, active cardholders receive professional identity recovery services at no charge. This isn't basic monitoring—it's full-service restoration when fraud strikes, handled by certified experts who know exactly how to reclaim your good name.
Free for active DFCU credit card users*
(used within 90 days)
Enhanced fraud defense
with low rates for DFCU members
Professional recovery advocates
assigned to your case
Covers all identity fraud types
(as recognized by the FTC)
Complete restoration services
with credit monitoring
Complimentary individual coverage
—family plan addition available
Use your DFCU credit card and gain peace of mind free.
Comprehensive Recovery Process
From Discovery to Resolution—We Handle Everything
When identity theft strikes, victims often spend 200+ hours trying to fix the damage themselves. Our certified recovery advocates eliminate that burden, managing every aspect of restoration. They know which calls to make, what letters to write, and how to navigate the complex web of agencies and institutions to clear your name.
Professional advocates doing what would take you months.
All Types of Identity Fraud Covered
Protection Beyond Just Credit Cards
Identity thieves don't limit themselves to credit card fraud, and neither does our protection. Whether someone filed taxes in your name, used your insurance for medical procedures, or committed crimes using your identity, our recovery services address every type of fraud recognized by the Federal Trade Commission. One call activates help for any identity issue.
Complete protection because fraud doesn't discriminate.
Enhanced Protection Options
Upgrade to Proactive Monitoring and More
While free recovery services help after fraud occurs, enhanced protection helps prevent it. These affordable upgrades provide early warning systems and additional benefits that stop fraud before extensive damage occurs for as little as $3.50 monthly.
Credit Monitoring
with alerts for suspicious activity
Family Plans
at just $6/month for everyone
Internet Monitoring
for exposed personal information
Expense Reimbursement
for fraud-related costs
Lost Document Replacement Assistance
Three-generation Coverage
for protecting extended family
Prevention plus recovery for complete identity security.
How to Report Identity Fraud
Multiple Ways to Get Help Fast
Whether you're dealing with confirmed fraud or just suspicious activity, don't wait to get help. Active credit card holders can report through DFCU, while enhanced protection subscribers have direct advocate access.* Either way, professional help is just a phone call or email away, ready to start protecting your identity immediately.
DFCU cardholders:
Call: 800-326-3328
Email: communications@dfcu.com
Enhanced subscribers:
Call: 800-357-6392
Email: idtheftsupport@merchantsinfo.com
Don't fight identity theft alone—we're here to help.
Don't Become Another Statistic in the Fraud Crisis
With millions of victims annually, identity theft isn't rare—it's an epidemic. As a DFCU credit card user, you're already protected with free professional recovery services. Not a cardholder yet? Apply today and gain both a great credit card and invaluable identity protection. Your good name deserves professional protection.
Become a Member Today
Church members and immediate family members can join the credit union.
*Active credit cards are defined as those used within the last 90 days. Services are provided in conjunction with NXG Strategies, LLC. Credit-related services require each Plan Member to answer questions online to authenticate their identity before activating the services. Members electing enhanced coverage will make monthly payment directly to NXG’s Service provider. You can make this payment using a debit or credit card, or other payment option, as available. You may cancel at any time without penalty. Joining is easy and coverage starts immediately upon enrollment. See full terms and conditions for details.