Contact Us
Have questions or need to submit a request? Reach out to our team and we’ll put you in touch with our experts.
If you have a question, comment, or need assistance send us a message and we will get back to you.
We're Here to Help
Whether you need quick card support, want to schedule a branch appointment, or have a question about your account, connecting with us is easy.
Phone
Monday – Saturday 24 hours a day
Sunday – 24 hour card support only
Salt Lake Area: 801-456-7000
Toll-Free: 800-326-3328
Appointment
Schedule an appointment at any branch! Get financial advice, help applying for a loan, and so much more!
Email communications@dfcu.com
Please see the protection notice below in regards to email communication.
Mailbox
3999 W. Parkway Blvd.
West Valley City, UT 84120
Send Us a Message
Have a question or feedback? Fill out the form below and we'll get back to you within 1–2 business days.
Talk to Our CEO
Yes, really—you can reach out directly. Integrity and transparency start at the top.
Shane London, CEO
ceo@dfcu.com2026 Holiday Closures
Our branches and call center are closed on the following holidays:
New Year's Day
Thursday, January 1
MLK Jr. Day
Monday, January 19
Presidents' Day
Monday, February 16
Memorial Day
Monday, May 25
Juneteenth
Friday, June 19
Independence Day
Saturday, July 4 (observed Friday, July 3)
Pioneer Day
Friday, July 24
Labor Day
Monday, September 7
Columbus Day
Monday, October 12
Veterans Day
Wednesday, November 11
Thanksgiving Day
Thursday, November 26
Christmas Day
Friday, December 25
Lost or Stolen Card?
Call us immediately at 800-326-3328, 24/7
- Choose the credit/debit card option in the automated menu.
- Request a free replacement card over the phone, or visit any branch for an instant-issue replacement.
- You can also block your card instantly in the CardHub app if you're unable to call.
FDIC+DIF
Coverage Reminder
Member Protection Notice
For your safety, we cannot accept unsecured email or chat question requests regarding the following items:
- Address or email address changes
- Check reorders
- Card replacement
- Financial transactions or transfers, etc.
In these instances, please call us with your request. Or you may login to your online banking account and send us a secure message.
Join 85,000+ Members Banking With Purpose
Open an account online in minutes, or chat with a member services representative and feel the DFCU difference right away. Experience banking that respects your beliefs, rewards your loyalty, and supports your community—all while saving you money.
Become a Member Today
Church members and immediate family members can join the credit union.
