Contact Us
Here for you no matter where you go or what you do
Direct Contact
Phone
Monday – Saturday: 24 hours a day Sunday: 24 hour card support only Salt Lake Area: 801-456-7000 Toll-Free: 800-326-3328
Fax
Fax: 801-456-7013
Mailbox
P.O. Box 45046 Salt Lake City, UT 84145-0046Talk to our CEO
Yup, really! Our focus on integrity goes straight to the top. If you have any concerns, questions, or thoughts about the credit union, please email:
Shane London, CEO
ceo@dfcu.comVisit a Branch
We have 12 Deseret First branches located throughout Utah. Otherwise you can find one of 5,000 partner branches or use nearly 30,000 fee-free ATMs nationwide.
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Lost or stolen card?
If you ever lose your VISA card, we are ready to assist you 24/7. Call us toll free at 800-326-3328. When you get to the automated menu, select the number that leads you to talk to a card specialist. You can also use the number above to request a new card and we will send you a replacement free of charge. Additionally, if you need a new card quicker, stop by a branch! They can instantly issue a replacement for you.
If for some reason, you’re unable to call us, you can also use the CardHub app. With this mobile app, available on both Apple and Android, you can turn individual cards off and on as needed.
CardHub Details
Member Protection Notice
For your safety, we cannot accept unsecured email requests regarding the following items:
Banking Login
- Address or email address changes for e-statements
- check reorders
- card replacement
- financial transactions or transfers, etc.
Banking Login
