The financial industry is experiencing a significant increase in fraudulent activities and scamming attempts to access personal account information.
DFCU will never contact you asking for your PIN, Password, or other account credentials.
If you have any questions about your account, contact DFCU at 800-326-3328. To learn more about protecting yourself from fraud, click here
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Salt Lake Area: 801-456-7000
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We have 12 Deseret First branches located throughout Utah. Otherwise you can find one of 5,000 partner branches or use nearly 30,000 fee-free ATMs nationwide.
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Lost or stolen card?
If you lose your VISA Card, please call DFCU right away at 800-326-3328 anytime of day 7 days a week. When you get to the automated menu, select the option for credit and debit cards. You can also use the number above to request a new card and we will send you a replacement free of charge. Additionally, if you need a new card quicker, stop by a branch! They can instantly issue a replacement for you. If for some reason, you’re unable to call us, you can also use the CardHub app. With this mobile app, available on both Apple and Android, you can turn individual cards off and on as needed.
Member Protection Notice
For your safety, we cannot accept unsecured email or chat question requests regarding the following items:
Address or email address changes
financial transactions or transfers, etc.
In these instances, please call us with your request. Or you may login to your online banking account and send us a secure message.