Information and Alerts

Contact Us

Here for you no matter where you go or what you do

Direct Contact

Contact us Phone


Monday – Saturday: 24 hours a day
Sunday: 24 hour card support only
Salt Lake Area: 801-456-7000
Toll-Free: 800-326-3328
Schedule an appointment

Make an appointment

Schedule an appointment at any branch! Get financial advice, help applying for a loan, and so much more!
Email us Contact

Please see the protection notice below in regards to email communication.
Contact us Fax


Fax: 801-456-7013
Contact us Address


P.O. Box 45046 Salt Lake City, UT 84145-0046

Talk to our CEO

Website Feedback
Which area(s) does your comments relate to? *

Your Contact Information

Yup, really! Our focus on integrity goes straight to the top. If you have any concerns, questions, or thoughts about the credit union, please email:
photo of Shane London, CEO

Shane London, CEO

Visit a Branch

We have 13 Deseret First branches located throughout Utah. Otherwise you can find one of 5,000 partner branches or use nearly 30,000 fee-free ATMs nationwide. View Full Map
DFCU locations pinned on Google Maps view
Two iPhone mockups of CardHub screenshots

Lost or stolen card?

If you lose your VISA Card, please call DFCU right away at 800-326-3328 anytime of day 7 days a week. When you get to the automated menu, select the option for credit and debit cards. You can also use the number above to request a new card and we will send you a replacement free of charge. Additionally, if you need a new card quicker, stop by a branch! They can instantly issue a replacement for you. If for some reason, you’re unable to call us, you can also block your card using CardHub. CardHub Details

Member Protection Notice

For your safety, we cannot accept unsecured email or chat question requests regarding the following items:
  • Address or email address changes
  • check reorders
  • card replacement
  • financial transactions or transfers, etc.
In these instances, please call us with your request. Or you may login to your online banking account and send us a secure message.
Banking Login
man typing on his laptop at a wooden desk

You’re secure under our wing!

Become a member