Contact Us


Here for you no matter where you go or what you do

Direct Contact

Email

communications@dfcu.com

Please see the protection notice below in regards to email communication.

Phone

Monday – Saturday: 24 hours a day
Sunday: 24 hour card support only
Salt Lake Area: 801-456-7000
Toll-Free: 800-326-3328

Fax

Fax: 801-456-7013

Mailbox

P.O. Box 45046
Salt Lake City, UT 84145-0046

Talk to our CEO

Yup, really! Our focus on integrity goes straight to the top. If you have any concerns, questions, or thoughts about the credit union, please email:

photo of Shane London, CEO

Shane London, CEO

ceo@dfcu.com

Visit a Branch

We have 12 Deseret First branches located throughout Utah. Otherwise you can find one of 5,000 partner branches or use nearly 30,000 fee-free ATMs nationwide.

View Full Map
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CardHub app icon shown with 2 iPhone mockups of CardHub screenshots; one screen shows the CardHub login, the other previews a card's details

Lost or stolen card?

If you ever lose your VISA card, we are ready to assist you 24/7. Call us toll free at 800-326-3328. When you get to the automated menu, select the number that leads you to talk to a card specialist. You can also use the number above to request a new card and we will send you a replacement free of charge. Additionally, if you need a new card quicker, stop by a branch! They can instantly issue a replacement for you.

If for some reason, you’re unable to call us, you can also use the CardHub app. With this mobile app, available on both Apple and Android, you can turn individual cards off and on as needed.

CardHub Details

Member Protection Notice

For your safety, we cannot accept unsecured email requests regarding the following items:

  • Address or email address changes for e-statements
  • check reorders
  • card replacement
  • financial transactions or transfers, etc.

In these instances, please call us with your request. Or you may login to your online banking account and send us a secure message.

Banking Login
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You’re secure under our wing!

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